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On the last Friday, our biggest client took one of our products back because of some fault.
> Last Friday, our biggest client gave one of our products back because of some fault.
Since the product is very expensive, both they and our client are so sensitive for it.
> Since the product is very expensive, both our company and our client are so sensitive about it.
The worse thing is that the problem of the product is that we have never experienced in the past.
> The worse thing is that the problem on the product is something that we have never experienced before.
We have manufactured it for a lot of times but we had not had any special problem for manufacturing.
> We have been manufacturing it for quite some time already but we had not encountered any problem for manufacturing.
So, we have not been able to find the cause and the solution yet.
> VERY GOOD
The atmosphere of the related departments (QC and manufacture) is still so serious and heavy.
> VERY GOOD
Our president also got angry much.
> Our president also got so angry.
If we can’t solve this problem, we would make a loss for about $50,000.
> If we cannot solve this problem, we would be losing about $50,000.
Also, it would take much time to restore the trust for our client.
> VERY GOOD
I hope it would be solved soon and we would not have a loss.
VERY GOOD |